Shipping & Returns

Return Policy

We do not accept returns for any product. Bylaw once a prescription and non-prescription products have been dispensed it cannot be retuned for any reason. Under the pharmaceutical law prescription drugs are not returnable. All sales are final. The B.C. College of Pharmacists states that once a medication has left the pharmacy, it cannot be returned for any reason - Bylaw 5 (33. subsection 1).
If you do not receive your medication from us within 15 business days from the date of shipment, please contact us to have a refund applied to your credit card equal to the amount charged or a replacement shipment sent to you.
If your medication arrives in a damaged condition, please contact us.

How much is shipping?
Our standard shipping fee per pakage is $14.99 All packages arrive by regular Canada Postal Service.

What is the delivery time to receive my order?
All orders are processed and shipped within 48-72 hours of having received your order and prescriptions. Please allow 8-12 business day delivery for Canadian orders and 16-18 business days for international orders from the time your order has been confirmed.


What do you accept as payment?
DiscountPharmacy.biz accepts Visa, MasterCard

What is the difference between a Generic and Name Brand?
The only difference between most brand name drugs and their generics is the brand name product costs more. All generics provided by DiscountPharmacy.biz are rigorously government lab tested and approved for chemical and medicinal equivalence to their brand name counter parts. Our generics have the same purity, quality and stability as brand name drugs. Generics often cost much less because the brand name manufacturer's patent may have expired. This permits generic drug makers to make the identical product and compete with the brand name manufacturer. When the patents expire, patients finally get to benefit from the free market price for the product. Take advantage of this benefit. Prescription Generics are the smart choice for saving money.


Is it safe to use my credit card on your website?
Yes! Our website uses security measures, including SSL (Secure Sockets Layer) to ensure a safe and secure shopping experience. We have taken all precautions to make your transaction secure and every account information submitted to us is safely and securely isolated from unauthorized access.

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Copyright © 2012 Discount Pharmacy
The FDA, due to the current state of their regulations, has taken the position that virtually all
shipments of prescription drugs imported from a Canadian pharmacy by a U.S. consumer will violate the law.